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Otomatic
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Re: error during the installation

Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center

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		1. Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center.pdf
		2. ReadMe.Important!.txt
		3. Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center.mobi
		4. Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center.epub
		5. Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	25.12.2016 23:00 UTC
		

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Author: Amela Isic
ISBN: 9783838625935
Diplomarbeit aus dem Jahr 1999 im Fachbereich Psychologie - Arbeit, Betrieb, Organisation und Wirtschaft, Note: 1,0, Johann Wolfgang Goethe-Universität Frankfurt am Main (Psychologie), Sprache: Deutsch, Abstract: Inhaltsangabe:Zusammenfassung: Es wurde eine Fragebogenstudie mit 250 Mitarbeitern aus 14 verschiedenen Call Centern durchgeführt, die überwiegend an inbound-Arbeitsplätzen beschäftigt waren. Ziel der Studie war es, Belastungen und Ressourcen aus arbeitspsychologischer Sicht zu analysieren, der Untersuchung liegt die Handlungstheorie von Hacker (1998) zugrunde. In der Arbeitsanalyse wurden die Arbeitsmerkmale Regulationsanforderungen, Regulationsmöglichkeiten und Regulationsprobleme mit dem Instrument zur stressbezogenen Arbeitsanalyse ISTA erhoben, zusätzlich die Anforderungen durch Emotionale Arbeit anhand eines neu entwickelten Instrumentes. Als Befindensvariablen wurden Arbeitszufriedenheit, Burnout und psychosomatische Beschwerden erfaßt. Hervorzuheben sind die besonders geringen Handlungs- und Zeitspielräume der Call Center-Agents die ausschließlich inbound telefonieren. An diesen Arbeitsplätzen sind die Regulationsprobleme höher. Daraus ergibt sich eine ungünstigere Belastungs-Ressourcen-Konstellation. Sind die Gesprächszeiten in einem Call Center kurz, ist der Handlungsspielraum niedriger. Damit ist auch zu erklären, warum hier häufiger psychosomatische Beschwerden auftreten. In hierarchischen Regressionsanalysen zeigt sich, dass bei Herauspartialisieren der Kontrollvariablen Alter, Geschlecht und Negativem Affekt die Regulationsprobleme Zeitdruck und Konzentrationsanforderung auf die Call Center-Agents den stärksten Effekt ausüben. In den Regressionsanalyse ist, obwohl die Auswirkungen der Kontrollvariablen und die Dauer der Call Center-Tätigkeit ausparzialisiert wurden, ein signifikanter Effekt von arbeitsorganisatorischen Problemen und Zeitdruck auf die Befindensvariablen Arbeitszufriedenheit, Emotionale Erschöpfung und psychosomatische Beschwerd

Title: Psychische Anforderungen in ...

Publisher: Diplom.de

Binding: Paperback

Book Condition:New

Book Type: Paperback



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25.08.2017 20:26

Maged1997
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Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Thanks for reupload. max reps.


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31.08.2017 06:53

Hichly1985
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Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Thanks for the great share.


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08.09.2017 20:16

Casly1982
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Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Is this latest version?


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15.09.2017 16:10

Suall1997
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Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Great share as usual!


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25.09.2017 12:21

Compown
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Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Hi there! nice share...


If you let people into your life a little bit, they can be pretty damn amazing.

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Otomatic
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From: Philippines
Registered: 04.11.2015
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Re: error during the installation

DR. NIKOLA: A NOVEL [also published as DOCTOR NIKOLA and as DR. NIKOLA RETURNS] Ebook MOBI

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		1. DR. NIKOLA: A NOVEL [also published as DOCTOR NIKOLA and as DR. NIKOLA RETURNS].pdf
		2. ReadMe.Important!.txt
		3. DR. NIKOLA: A NOVEL [also published as DOCTOR NIKOLA and as DR. NIKOLA RETURNS].mobi
		4. DR. NIKOLA: A NOVEL [also published as DOCTOR NIKOLA and as DR. NIKOLA RETURNS].epub
		5. DR. NIKOLA: A NOVEL [also published as DOCTOR NIKOLA and as DR. NIKOLA RETURNS].doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	DR. NIKOLA: A NOVEL [also published as DOCTOR NIKOLA and as DR. NIKOLA RETURNS].rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	14.08.2016 13:52 UTC
		

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Author: Boothby, Guy
ISBN: No_ISBN
No_Description

Title: DR. NIKOLA: A NOVEL [also published as ...

Publisher: A. L. Burt Company Publishers [c.1896], New York

Publication Date: 1896

Binding: Hardcover

Book Condition:Good with no dust jacket

Edition: Reprint.



Otomatic
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From: Namibia
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Re: error during the installation

Drawings for the Iliad of Homer PDF

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		1. Drawings for the Iliad of Homer.pdf
		2. ReadMe.Important!.txt
		3. Drawings for the Iliad of Homer.mobi
		4. Drawings for the Iliad of Homer.epub
		5. Drawings for the Iliad of Homer.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	Drawings for the Iliad of Homer.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	15.09.2015 20:13 UTC
		

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Author: Baskin, Leonard
ISBN: No_ISBN
No_Description

Title: Drawings for the Iliad of Homer

Publisher: Meriden Gravure Company for Delphic Arts, Meriden, Connecticut

Publication Date: 1973

Binding: No Binding

Illustrator: Baskin, Leonard

Book Condition:Near Fine



Otomatic
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Registered: 01.06.2015
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Re: error during the installation

Jerusalem Delivered MOBI Kindle

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		1. Jerusalem Delivered.pdf
		2. ReadMe.Important!.txt
		3. Jerusalem Delivered.mobi
		4. Jerusalem Delivered.epub
		5. Jerusalem Delivered.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	Jerusalem Delivered.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	03.11.2015 15:11 UTC
		

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Author: TORQUATO TASSO, HENRY MORLEY, LLD EDITOR
ISBN: No_ISBN
No_Description

Title: Jerusalem Delivered

Publisher: The Colonial Press November 1901

Publication Date: 1901

Binding: Hardcover

Book Condition:Good



Otomatic
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Re: error during the installation

The Main: Portrait of a Neighbourhood MOBI

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		2. ReadMe.Important!.txt
		3. The Main: Portrait of a Neighbourhood.mobi
		4. The Main: Portrait of a Neighbourhood.epub
		5. The Main: Portrait of a Neighbourhood.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	The Main: Portrait of a Neighbourhood.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	05.03.2016 10:37 UTC
		

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Author: Hillel, Edward
ISBN: 9781550130461
No_Description

Title: The Main: Portrait of a Neighbourhood

Publisher: Key Porter Books, Toronto

Publication Date: 1987

Binding: Hard Cover with Jacket

Book Condition:Near Fine (Book Condition)

Dust Jacket Condition: Near Fine ( Jacket Condition)

Signed: Signed by Author(s)

Book Type: Book



Otomatic
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Re: error during the installation

Static Steam Locomotives On Display In N Ebook EPUB

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		1. Static Steam Locomotives On Display In N.pdf
		2. ReadMe.Important!.txt
		3. Static Steam Locomotives On Display In N.mobi
		4. Static Steam Locomotives On Display In N.epub
		5. Static Steam Locomotives On Display In N.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	Static Steam Locomotives On Display In N.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	27.07.2015 19:13 UTC
		

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Author: Reisdorff, James
ISBN: 9780960956845
No_Description

Title: Static Steam Locomotives On Display In N

Publisher: U.S.A.: South Platte Press

Publication Date: 1985

Binding: Soft cover

Book Condition:Fine

Signed: Signed by Author(s)

Edition: 1st Edition



Otomatic
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Re: error during the installation

CONVERSATIONS WITH AMERICAN WRITERS MOBI

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		1. CONVERSATIONS WITH AMERICAN WRITERS.pdf
		2. ReadMe.Important!.txt
		3. CONVERSATIONS WITH AMERICAN WRITERS.mobi
		4. CONVERSATIONS WITH AMERICAN WRITERS.epub
		5. CONVERSATIONS WITH AMERICAN WRITERS.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	CONVERSATIONS WITH AMERICAN WRITERS.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	09.11.2016 11:50 UTC
		

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Author: MORRISON, Toni; WILLIAMS, Tennessee; CAPOTE, Truman
ISBN: No_ISBN
No_Description

Title: CONVERSATIONS WITH AMERICAN WRITERS

Publisher: NY

Publication Date: 1985

Binding: Hardcover

Book Condition:Fine

Dust Jacket Condition: Fine

Edition: First Edition



Otomatic
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From: Turkmenistan
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Re: error during the installation

Arhimandrit Ioann. Slova (O molitve ? O blagotvoritelnosti ? Svet ? Dva cheloveka ? Doch Carstva)/Archimandrite John. Word (About prayer ? About charity ? Light ? Two man ? daughter Kingdom) , 1938, Berlin Ebook DOCX

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		1. Arhimandrit Ioann. Slova (O molitve ? O blagotvoritelnosti ? Svet ? Dva cheloveka ? Doch Carstva)/Archimandrite John. Word (About prayer ? About charity ? Light ? Two man ? daughter Kingdom) , 1938, Berlin.pdf
		2. ReadMe.Important!.txt
		3. Arhimandrit Ioann. Slova (O molitve ? O blagotvoritelnosti ? Svet ? Dva cheloveka ? Doch Carstva)/Archimandrite John. Word (About prayer ? About charity ? Light ? Two man ? daughter Kingdom) , 1938, Berlin.mobi
		4. Arhimandrit Ioann. Slova (O molitve ? O blagotvoritelnosti ? Svet ? Dva cheloveka ? Doch Carstva)/Archimandrite John. Word (About prayer ? About charity ? Light ? Two man ? daughter Kingdom) , 1938, Berlin.epub
		5. Arhimandrit Ioann. Slova (O molitve ? O blagotvoritelnosti ? Svet ? Dva cheloveka ? Doch Carstva)/Archimandrite John. Word (About prayer ? About charity ? Light ? Two man ? daughter Kingdom) , 1938, Berlin.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	Arhimandrit Ioann. Slova (O molitve ? O blagotvoritelnosti ? Svet ? Dva cheloveka ? Doch Carstva)/Archimandrite John. Word (About prayer ? About charity ? Light ? Two man ? daughter Kingdom) , 1938, Berlin.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	15.07.2015 20:51 UTC
		

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Author: Arhimandrit Ioann
ISBN: No_ISBN
No_Description
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Otomatic
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From: Nauru
Registered: 07.11.2015
Posts: 365
Reputation: 946

Re: error during the installation

The Forgotten Beasts of Eld PDF Online

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		1. The Forgotten Beasts of Eld.pdf
		2. ReadMe.Important!.txt
		3. The Forgotten Beasts of Eld.mobi
		4. The Forgotten Beasts of Eld.epub
		5. The Forgotten Beasts of Eld.doc
		

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		SHA256:	82517a9f40b97158a112e414129114daf161a8193bdb2f1fb25ff84c12fb4a55
		File name:	The Forgotten Beasts of Eld.rar
		Detection ratio:	0 / 53 / Clean 
		Analysis date:	10.11.2016 22:28 UTC
		

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Author: McKillip, Patricia A.
ISBN: 9780689304347
Raised on Eld mountain with only her fathers magical menagerie for company, a young wizard is drawn irrevocably into the human world with all its sorrows and delights when a baby comes into her care.

Title: The Forgotten Beasts of Eld

Publisher: Atheneum, New York, NY, U.S.A.

Publication Date: 1977

Binding: Hardcover

Book Condition:Near Fine

Dust Jacket Condition: Near Fine



25.08.2017 20:26

Younge
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From: Botswana
Registered: 02.04.2015
Posts: 261
Reputation: 840

Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

+5 Rep added ! Thank You so much ..


I can shake off everything as I write; my sorrows disappear, my courage is reborn.

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31.08.2017 06:53

Linseece
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From: Ukraine
Registered: 19.10.2015
Posts: 141
Reputation: 944

Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Thanks for sharing!


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08.09.2017 20:16

Kinmany
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From: Guinea
Registered: 05.04.2015
Posts: 60
Reputation: 535

Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

reps for this share man :)


They're certainly entitled to think that, and they're entitled to full respect for their opinions... but before I can live with other folks I've got to live with myself. The one thing that doesn't abide by majority rule is a person's conscience.

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15.09.2017 16:10

Oravialf
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From: Korea South
Registered: 10.08.2015
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Reputation: 119

Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

Dont need this, but +5 rep for this great share and your hard work.


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25.09.2017 12:21

Apee1998
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From: Uganda
Registered: 03.05.2015
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Psychische Anforderungen in Dienstleistungsberufen Am Beispiel Call Center - Amela Isic

can someone please reup to a better mirror ?


There are three rules for writing a novel. Unfortunately, no one knows what they are.

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